There could be two issues with logging in to your account.

Please first try and reset your password in step 1.

Should that fail and say there are no user accounts with that information, please go to step 2.

 

Step 1

 

Step 2 

Still not working or getting an error?

  • It's likely that you purchased from us when we didn't require user accounts. Please register a 'new' account using the same email you previously purchased with - https://www.submissionaudio.com/account/register 

  • Once registered, your previous purchases will be automatically applied. Please log in and you will see your loyalty discount applied in the CART page.